Your privacy
Last updated: November 2026
ProMano is a service by Linqubit. We collect as little as possible, so that the directory works and reviews can be trusted. Here is what we collect, why, and how long we keep it.
When you search for and contact a pro
- Anonymous visits: how many people see a page, and where they came from (Facebook, WhatsApp, Google).
- WhatsApp and call taps: how many, not who.
- An anonymous device ID (the pm_did cookie in your browser, or an ID created by the app): it links a WhatsApp or call tap to a review, only so we can check reviews.
- We don't ask for a name, phone number or account to search, contact or leave a review.
When you leave a review
- Without a name ("a customer from the neighbourhood") or with Google: we show only your first name, never your email.
- The review, the stars and, if you wish, the neighbourhood. You can change it from the same phone.
The app
- Your saved pros and the ones you contacted recently stay on your phone only; they are not sent to us.
- Signing in with Google is optional. If you sign in, we keep your email and first name to recognise the account.
- Pros who use the app receive the weekly summary and alerts through Firebase Cloud Messaging (Google), using only a technical ID for the phone.
Pros
- With their consent, a pro's page shows their name, service, the places they work in (governorates, delegations or neighbourhoods), WhatsApp number, photos of their work and, if they add one, a profile photo (their face or logo).
- Shop or workshop: if the pro wishes, they pin its location on the map and it is shown publicly. Only a shop or workshop, never a home; the team checks and removes any location that looks like a home.
- Work photos are checked by the team before they are shown; the profile photo is shown right away and the team removes it if it isn't suitable.
- A private phone number (if given) is seen by the team only.
Photo with a review, "Near me"
- You can add one photo of the job to your review. It is shrunk and stripped of hidden data (such as location) before it is sent, and the team checks it before it is shown. If rejected, it is deleted right away.
- "Near me" reads your location on your phone or in your browser to pick the nearest neighbourhood, without sending it to us. We don't keep it.
Requests to join ProMano
- When you ask to become a pro on ProMano, we keep your name, WhatsApp number, trade, place, message and the photos you sent, so the team can review your request and contact you. Only the team sees the photos.
"Something wrong?"
- When you send us a correction (a place name, a location on the map, a shop's location), we keep the suggestion, the message you wrote and the device ID (or your account if you are signed in) to prevent abuse. Only the team sees them.
How long we keep data
- Detailed visits and taps: 12 months; after that, only daily totals remain (with no device ID).
- The device ID linked to a review: removed after 12 months. The review stays published.
- Notifications: 90 days. Unused review links: 30 days after they expire. Corrections: 90 days after the team handles them.
- Requests to join: 90 days after the decision (photos from a rejected request are deleted right away); requests with no decision: 180 days.
- Cookies: pm_did (device ID, 1 year), pm_csrf (form security), and the sign-in cookie for pros and the team only.
What we don't do
- We don't sell any data, we don't send you advertising, and we don't record what you do on the page.
- There are no third-party tracking or advertising tools on the site.
We comply with Organic Law No. 2004-63 of 27 July 2004 on personal data protection. You can ask to access, correct or delete your data: contact the team on WhatsApp. You can also file a complaint with the National Authority for Personal Data Protection (INPDP).